Frequently Asked Questions
Everything you need to know about your favorite brews and treats.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches and pack them in airtight, one-way valve bags immediately to lock in the aroma and flavor before shipping.
What is the standard shipping time for orders?
Most orders are processed within 24 hours. Depending on your location, standard shipping typically takes 3 to 5 business days.
Do you offer organic or fair-trade options?
Yes, we have a dedicated selection of certified organic and fair-trade coffee blends sourced ethically from sustainable farms worldwide.
Can I return a food item if I am not satisfied?
Due to health and safety regulations, we cannot accept returns on opened food products. However, if your order arrived damaged, please contact us within 48 hours for a replacement or refund.
Is it possible to set up a recurring coffee subscription?
Absolutely! You can choose your favorite blend and delivery frequency on the product page to save 15% on every recurring order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.